A new AusHFG resource, HPU 700 Logistics / Back of House Services (Revision 1, August 2022), has been uploaded to the AusHFG website.  This HPU has been informed by an extensive consultation process with operational and technical experts.

The new HPU 700 Logistics / Back of House Services (BOH) provides information relating to contemporary operational models and the associated planning and design requirements for the following services:

• Food Services
• Supply Services
• Linen Services
• Cleaning Services
• Waste Management Services
• Facility Management Services
• Loading Dock
• Security Services
• Porterage / Orderly / Wardsperson Services
• Patient Transport Services
• Fleet Services
• Mail Services

This HPU outlines common operational models for BOH services associated with hospitals providing overnight patient accommodation. Operational models, however, will vary between jurisdictions and facilities, and will require confirmation with relevant service providers, whilst ensuring alignment with local jurisdictional policies and cultural practices.

A thank you is extended to all those who have contributed to the development and review of this document.

Kind Regards,

The AusHFG Team